iPod, iPad and iPhone repair and servicing

iPhone Unlocking

So many customers are asking about iPhone unlocking so here is the current status and what can be done. Firstly, iPhones can be unlocked to work on any network using one of two different methods, either an unofficial unlock or an official unlock. Don't confuse unlocking with jailbreaking which is completely seperate (although must be performed in order to unlock the phone unofficially)

Official Unlock

Provided by both O2 (link here) and Orange to any contract customer who has owned their iPhone for more than 3 months. Customers can enter in their account details and the phone's IMEI number on the official websites and the iPhone is permanently unlocked within 5 days. This is by far the best method as it is free and your phone won't lock again if updated in iTunes. The networks decided to allow this as so many people wanted to hand on their phones after upgrading etc. They still won't do the iPhone 4 at the moment

iPatch is now able to officially and permanently unlock most UK carrier iPhones via our new service. This does cost more to do but does not involve hacking or jail breaking the phone, meaning it can be updated and restored without any future problems. The costs per network are as follows and take up to a week to go through (we don't need to keep hold of your iPhone in the mean time):

  • O2 - 3G, 3GS and 4 £55.00, iPhone 4S £70.00
  • Orange - 3G, 3GS and 4 £55.00, iPhone 4S £50.00
  • Vodaphone - iPhone 4 £65.00, iPhone 4S £75.00
  • T-Mobile - 3G, 3GS and 4 £45.00, iPhone 4S £50.00

Unofficial unlock

Generally provided by an experienced team of iPhone hackers who do it for a hobby/to get back at apple. This unlock is provided months after each official iPhone update and generally requires some experience in advanced iPhone software operation in order for it to successfully work. Currently only 3G/3GS iPhone versions 5.1.1 and below are unlockable and the phone must be jailbroken first. This unlock method can be more unstable and if the phone is updated at all it will tend to re-lock the phone back to its original provider. Companies will also charge for the time taken to unlock your phone, generally in the region of £20.00. This may also be the only option if your iPhone has been previously jailbroken/unlocked and has had the iPad 06.15.00 baseband permanently installed. This will also cure the '1015 restore error'. iPatch is now able to remove the iPad baseband using special software, thus returning your iPhone to a factory fresh state

Jailbreaking

Again provided unofficially, this allows various 3rd party applications and tools to be used on the iPhone/iPod Touch that haven't been approved or signed by Apple. Jailbreaking alone doesn't unlock the iPhone to use with any network, it just allows the user to customise their product in more ways than Apple allow. iPatch can prove this service for £10.00