Original parts are critical to a quality repair and to keep your device functioning correctly. At iPatch we only fit original parts where available. You can rest assured knowing you're receiving the best quality parts and service.
We clean all Mac's we open to remove any dust or other dirt. This keeps your Mac cool and should help maintain performance and durability. We also replace thermal compound on older machines to keep your processors cool.
It's not just our parts that are original, we aim to repair your device to the same standard as it left the factory. This means every screw, every shield plate and any seals are put back or replaced if they are missing.
We aim to complete most Mac repairs in the same day, with or without an appointment. Some repairs do take longer to complete, such as logic board board faults and liquid damage inspections. However these shouldn't take more than a few days.
Mail in repairs are completed and return posted the same day we recieve them. This means our turnaround time is usually 48 hours.
We like to keep things simple, see how we process your repair.
We accept drop off or mail in repairs. We don't require bookings or appointments for drop off repairs, however if you'd like to save 5% on your repair you can book online. Mail in repairs require a booking.
Once we recieve your device, we'll quickly diagnose or confirm the fault you have chosen. We'll then contact you to confirm the quote for repair.
If you're happy with the quote we'll then proceed with the repair. If not you can collect your device with no inspection fee. If your device needs posting back there will just be a charge to cover return postage.
Finally, once your repair has been completed we'll fully test your device to ensure your problem has been solved.
We'll then contact you to let you know your device is ready to collect. Or if you've mailed your device in we'll return your device with a secure delivery service usually the same day.